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Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your information.

Effective date: February 11, 2026

CloudKeep ("we," "our," or "us") operates the CloudKeep platform, a developer-first cloud password and secrets manager. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By accessing or using CloudKeep, you agree to the terms of this Privacy Policy.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign up using a third-party provider such as Google, we receive basic profile information from that provider.

Usage Data

We automatically collect information about how you interact with CloudKeep, including IP addresses, browser type, operating system, pages visited, and timestamps. This data helps us improve our service and troubleshoot issues.

Encrypted Vault Data

Your secrets, passwords, and other vault contents are stored in encrypted form. Due to our zero-knowledge architecture, we cannot access, read, or decrypt your vault data. Only you hold the keys to your information.

2. How We Use Your Information

  • Provide, operate, and maintain the CloudKeep platform
  • Authenticate your identity and secure your account
  • Process transactions and manage your subscription
  • Send service-related communications, such as security alerts and account notifications
  • Analyze usage patterns to improve performance, reliability, and user experience
  • Detect, prevent, and respond to security threats and fraudulent activity
  • Comply with legal obligations and enforce our terms of service

3. Data Storage and Security

CloudKeep employs a zero-knowledge encryption architecture. Your vault data is encrypted on your device before it is transmitted to our servers. We never have access to your master password or decryption keys. Even in the event of a server breach, your secrets remain unreadable.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, regular security audits, and strict access controls for our infrastructure. Your data is stored on servers located in secure, SOC 2 compliant data centers.

While we take every reasonable precaution to protect your information, no method of electronic storage or transmission is completely secure. We encourage you to use a strong, unique master password and enable two-factor authentication.

4. Third-Party Services

We may use third-party services to support the operation of CloudKeep, including payment processors, analytics providers, and infrastructure hosts. These providers only receive the minimum information necessary to perform their services and are contractually obligated to protect your data.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We will never share your data with advertisers.

5. Cookies and Tracking Technologies

CloudKeep uses cookies and similar technologies for essential functionality, such as maintaining your authenticated session and remembering your preferences. We may also use analytics cookies to understand how our service is used.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of CloudKeep.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete personal data.
  • Deletion: Request that we delete your account and associated personal data. Note that encrypted vault data is irrecoverable once deleted.
  • Portability: Export your data in a structured, machine-readable format using our built-in export tools.
  • Restriction: Request that we restrict certain processing of your personal data.
  • Objection: Object to the processing of your personal data for specific purposes.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

7. Children's Privacy

CloudKeep is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information promptly. If you believe a child has provided us with their data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the effective date. For significant changes, we may also send a notification to your registered email address. We encourage you to review this policy periodically.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CloudKeep Privacy Team

Email: privacy@cloudkeep.io

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